Privacy Policy

1. Data Controller

2. Data We May Collect

2.1 Data you provide directly

• Contact form submissions: your name, email address, phone number, and message content, provided voluntarily when you reach out to us through our website contact form.
• Service engagements: information shared during project discussions, consultations, or when requesting a quote for our marketing, video editing, or IT services.
• Email correspondence: information you send us via email at hello@lushblessmedia.com or any other direct communication channel.

2.2 Data collected automatically

• Access logs: date, time, IP address, browser type, and pages visited.
• Cookies and local storage strictly necessary for the functioning and security of the website.
• Analytics data (optional): usage metrics collected through analytics tools, only when enabled and consented to.

3. How We Use Your Data

• To respond to enquiries submitted through our contact form or by email.
• To prepare quotes, proposals, and project plans for services you have requested.
• To deliver and manage services you have engaged us to provide (marketing campaigns, video editing, IT setup and support).
• To maintain the security and integrity of our website.
• To improve the user experience and performance of our website.
• To send service-related communications (e.g. project updates, scheduling, delivery).
• To send marketing communications, only when you have given explicit consent.

4. Legal Basis for Processing

• Performance of a contract: processing necessary to deliver services you have engaged us to provide, or for pre-contractual steps taken at your request.
• Legitimate interest: website security, fraud prevention, and improving our services.
• Consent: marketing communications and optional cookies - revocable at any time.
• Legal obligation: when required by applicable law.

5. Cookies and Similar Technologies

We use essential cookies required for the basic functioning and security of the website. Optional cookies (analytics, advertising) are only activated with your consent. You can manage your cookie preferences through your browser settings.

6. Sharing Data with Third Parties

We do not sell or rent your personal data to third parties for commercial purposes. We may share strictly necessary data with:

• Hosting and security providers - for the technical operation of our website.
• Email service providers - for delivering communications you have requested or that are necessary for service delivery.
• Analytics tools - only when enabled and consented to, for understanding browsing behaviour and improving the website.

In all cases, we share only the minimum data necessary for the service in question.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy and to satisfy applicable legal obligations. Contact form submissions and project-related data are retained for the duration of the client relationship and a reasonable period thereafter for legal and administrative purposes. You may request deletion of your data at any time.

8. International Data Transfers

LushBless Media is based in The Bahamas. Depending on our hosting infrastructure and third-party services, your data may be transferred to and processed on servers located in other countries. In all cases, we adopt appropriate safeguards to ensure the security of transferred data.

9. Your Rights

Depending on the data protection laws applicable to your location, you may have the right to:

• Access - request confirmation of whether we process your data and obtain a copy.
• Rectification - correct inaccurate or incomplete data.
• Erasure - request the deletion of your personal data, subject to legal retention obligations.
• Portability - receive your data in a structured, machine-readable format.
• Objection - object to processing based on legitimate interest.
• Withdrawal of consent - withdraw consent for processing that depends on it, at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at hello@lushblessmedia.com. We will respond within the timeframe required by applicable law.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), CSRF protection on forms, and anti-spam measures on contact submissions. No system of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and external service providers. We are not responsible for the privacy practices of those websites and recommend reviewing their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal obligations. The "last updated" date at the top of this page indicates when it was most recently revised. Continued use of the website after changes constitutes acceptance of the updated policy.

13. Contact

For questions about this Privacy Policy, to exercise your data rights, or for any other enquiry about how we handle your data, contact us at: